Published 04/22/16

Alumni examine the future of health care

Three accomplished alumni with expertise in different areas of health care shared their views on “The Business of Health Care” in an Alumni Engagement Day panel discussion April 15.

The audience included first-year students in Bryant’s Master of Science in Physician Assistant Studies program. Much of the discussion, which was moderated by Professor of Applied Psychology Joseph Trunzo, Ph.D., focused on helping these graduate students find career success.

"I think we need to look at completely different ways of practicing."

“I was encouraged to question everything I was taught, to wonder why or how,” said Paul Santoro ’88, D.O., adjunct professor in the Physician Assistant Studies program and medical director of Ocean State Urgent Care. “If something isn’t the way you feel it should be, take a stand, and make a change.”

Telemedicine “is the future,” said Sandra Coletta ’88 MBA, executive vice president and chief operating officer at Care New England. “Your future is about being really creative… I think we need to look at completely different ways of practicing and how to connect with patients.”

HopeHealth Vice President and Chief Financial Officer Mary MacIntosh ’97 MBA is troubled by the number of medical professionals a patient has to see during treatment. “Wouldn’t it be fantastic if a patient could have continuity of care no matter where they are located? Handoffs are really devastating to our patients. It’s dangerous, and there is an opportunity for a slip-up.”

The number of overdose deaths in the region concerns Santoro. “In behavioral health, there is a huge area of deficiency in this country,” he said. “If we had more specialists to reach out to for more than just a short stay in a rehab facility, we would have fewer of these tragic deaths.”

MacIntosh also noted that “the current reimbursement mechanisms don’t provide resources that we need in home care.”

In addition to participating in the health care discussion, Coletta was also presented with the Distinguished Alumna - Graduate School award at the Alumni Achievement Awards dinner.