Bryant University. The Character of Success

Alumni Email

Graduates as of May 2011 have had an additional Gmail account created for their use.  This email address will consist of the student's Bryant username with an @grad.bryant.edu suffix.

To access this account, students should vist: http://mail.grad.bryant.edu

Login credentials consist of your previous Bryant email username and a generated password which has been emailed to your @bryant.edu account.  Should you have deleted this email, or can no longer recall your password, you should contact Alumni Relations at 401-232-6040 or at support@grad.bryant.edu.

Old @bryant.edu email accounts will be closed as of January 15, 2012. Messages directed to this account will NOT be fowarded to your new @grad.bryant.edu address.  It is your responsibility to notify critical senders of this change of address.

Should you wish to transfer any messages, documents, or calendar items from your old @bryant.edu account to the new @grad.bryant.edu account you must do so prior to this date.

A step by step guide to moving these files to your new account can be found here: http://google.bryant.edu/alumni


Your Laptop Post-Graduation

Software Issues:

Laptop Central will provide reimage with data backup services for alumni whenever possible for software issues they encounter after graduation.  For those alumni who do not live close to campus, you are welcome to mail in your hard drive to us for this service.  Be sure to include a prepaid shipping label or return postage to a valid mailing address should you do so, however.  The cost for USPS Priority Mail is approximately $5.00. 

If you received a "graduate re-image" of your laptop during Laptop Central's "Check Up Before You Check Out" offer during the final weeks of the semester, or have received a re-image since graduation, your laptop now contains a built-in Rescue and Recovery partition.

Should your laptop receive an virus that cannot be removed, or any kind of operating system or software corruption that renders your machine unbootable, you can simply reformat your hard drive by tapping F11 during startup, and following the steps outlined on your screen. For a detailed walkthrough of this process, click here.

The saved good working configuration containing the operating system, Microsoft Office Professional suite, as well as anti-virus and anti-spyware products, will then be reinstalled. Note: All personal data will be lost as a result of this process unless backed up prior, or saved to an external device when prompted during the Rescue & Recovery process.

Hardware Issues:

Your Bryant issued laptop comes with a three year warranty (less the battery, which has a one year warranty), and can be serviced by Laptop Central or directly by Lenovo for hardware repairs.  As your laptop's warranty begins in July of your junior year, the typical Bryant graduate will be eligible for warranty service until the July following their senior year.

You may call Lenovo directly at 1-800-IBM-SERV for hardware service.  After a brief conversation with a technician who will attempt to categorize your problem, Lenovo will provide you with instructions on how to ship your laptop via the pre-paid package they will provide, and a timeframe on when to expect its return.  Note:  Lenovo is unable to provide software repair or virus removal for your laptop.  You are responsible for all data backup prior to shipping your laptop for service.

Theft:

As of July 2009, Bryant-issued laptops no longer have anti-theft software preinstalled.

If you are interested in using Absolute's Computrace product, an individual license can be purchased here.