• HELP DESK HOME
• SUPPORTED STANDARDS
  • Supported Standards Home
  • Desktops
  • Laptops
  • Tablets
  • Printers
  • Scanners
  • PDAs (Handhelds)
  • Surveillance Cameras
  • Accessories
  • Software
• FORMS
• INFORMATION SECURITY
• FAQ
• RESOURCES
  • Resources Home
  • Cisco VPN Client
  • Office Training
  • Technical Library
• IS DEPARTMENTS
  • IS Departments Home
  • Administrative Systems
  • Academic Computing and Media Services
  • Communications and Networks
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  • Telecommunications

• 	ACCOUNT GENERATION FORM
  	SERVICE LEVEL AGREEMENT
  	LAPTOP CENTRAL (Student Help Desk)
  	VISIT www.bryant.edu

Service Level Agreement

Information Services has drafted the following documents to outline the minimum level of service you, as a member of the Bryant University community, should expect from us.

• Help Desk Support
  
  The Help Desk support document addresses support of desktop and laptop computers in faculty and staff offices.
    
• Classroom & Lab Support
  
  The Classroom & Lab Support document addresses support in the computer classrooms and Koffler Computer Labs.