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Library Services Evaluation & Assessment

The Douglas & Judith Krupp Library makes every effort to maintain the highest level of service for the Bryant community.  To assist us in evaluation of our services the library uses various methods of measurement, including surveys provided to the library patrons as well as self-assessments.

Customer Satisfaction

Take the Research Help Customer Satisfaction Survey

View the Research Help Customer Satisfaction Results

Information Literacy Effectiveness

The Douglas & Judith Krupp Library administered a Research Practices Survey to all Freshmen students in the Fall of 2008.  The same group of students was then administered a follow-up survey to evaluate the effectiveness of the information literacy program in the Spring of 2009. Beyond effectiveness of the program at Bryant, the survey also benchmarks the Bryant students against those students of similar institutions.

View the Fall 2008-Spring 2009 Survey Results