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Employee Assistance Program ("E.A.P.")
What is the E.A.P.? What is the E.A.P.?Bryant University recognizes that each day, life challenges all of us with many different types of problems such as family difficulties, work related stress, financial concerns and parenting issues. In most cases, we are able to solve the problems that arise in our lives; but there are times when an outside resource can help to reveal new solutions and provide guidance on a new perspective. Bryant University's Employee Assistant Program, or E.A.P., is a free and confidential counseling and consultation program available to all employees and families, defined as persons living within the same household. Our E.A.P. staff, coordinated by RIEAS, is staffed with licensed, senior-level counselors who are available to speak to you and to help you plan an effective approach in response to a wide range of concerns. We hope that you will make use of the benefit and access the type of service that best fits your individual situation. Who can use the E.A.P.?All employees of Bryant University are eligible to use the services of the E.A.P. Family members are welcome to use the program at any time they choose. Where are services provided?E.A.P. offices are in various locations, convenient to the University or within the southern New England community. You choose the most convenient location. How does the E.A.P. work?One simple phone call begins the process. Just call the toll-free number (1-800-445-1195 or 401-732-9444) and identify yourself as a Bryant University employee or qualifying family member. You may choose to talk to a counselor by phone or schedule an appointment. In the event of an emergency, the E.A.P. is on call 24 hours per day, 7days a week. Make sure to tell the office if a situation is an emergency. For non-emergency situations, additional resources are available by visiting: www.rieashelp.com Username: Bryant University Will anyone ever know if I use the program?The E.A.P. is both voluntary and completely confidential. You decide whether or not you wish to use the service. It is a personal choice. No one at the University will ever know about your contacts with the E.A.P. unless you request otherwise. There may be some work related situations where you want the E.A.P. counselor to speak on your behalf to someone at Bryant University. In these cases, a written consent form must be signed by you, in advance. RIEAS places confidentiality at the top of its ongoing quality process. How does the E.A.P. help managers and supervisors?The E.A.P. staff is well-trained to help managers and supervisors work more effectively with people in their departments. For example, a consultant will help a manager recognize the signs of a troubled employee, and how an effective plan leading to a private referral can be facilitated. Our E.A.P. consultants are experts in people problems and conflict management. Does the E.A.P. make referrals?There may be times when an E.A.P. counselor is not able to help you with a particular issue, or it is felt that a specific type of medical, legal, or psychiatric referral is appropriate. In theses cases, a referral will be suggested that matches the nature of the problem. If further assistance is necessary and depending upon the circumstances, your regular medical insurance coverage may be used. There may be instances in which a referral is made to an organization or individual not covered by a medical plan, and there may be a cost for that service. The E.A.P. will track your progress and work with you to insure that you receive the best assistance. All direct contact with the E.A.P. staff is at no cost to Bryant University employees and their family members. What types of problems can the E.A.P. address?Any problem or questions can initially be brought to the E.A.P. counselor. The primary goal of the initial contact is to help you clarify the major concern, and to begin implementing a course of action. Here is just a sampling of the areas of concern that you can discuss confidentially through the Bryant University E.A.P.:
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