Change Management
Today's managers need to be prepared to handle the constant challenges employees face in an ever-changing environment. This program will provide managers with insight into how they can ease transitions and successfully manage employees through change. This program consists of two half-day sessions.
Audience: Managers/Supervisors, generally those who have completed the Foundations of Management program
Program Content
Session 1: Managing Change
This workshop is designed to help participants understand the stages of change, the effects of the change process on self and others, and the manager's responsibility in managing through change. A self-scoring assessment will help attendees identify what stage of the change process they most identify with. Participants will also learn critical change skills, and techniques for identifying and managing change resistance.
Session 2: Communication Strategies for Change
Participants in this workshop will explore the critical communication role managers play in the change process, from explaining the change vision through increasing staff "buy-in". Building on the concepts presented in Managing Change, participants will learn language that supports and undermines the change effort, critical questions that managers should ask and answer, and tools for handling change criticism. An assessment will help attendees understand their own change communication strengths and weaknesses.
Enrollment Process
Human Resources will provide details of the registration process in advance of the program. Prior to registering, employees should inform their manager or supervisor of their interest in this program and obtain approval to register. This program includes colleagues from other RI Colleges and Universities so seats are limited.
Schedule
This program is typically offered twice during the academic year.
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2010 schedule to be determined
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